Shipment planning
See what to send with your inquiry and how Red Orbit works with you to plan the next step.
The process
Send your origin, destination, cargo and timing by WhatsApp or through the quote form.
We review the details and confirm the services, information and arrangements we can quote.
We agree what’s needed for documents, collection or carrier handover before the shipment moves.
We coordinate the agreed clearance, freight or road transport steps through the planned handover.
Inquiry checklist
The quote form asks for the same information whether you choose WhatsApp or email.
Prepare the documents you have. Our team can confirm what applies to your goods and destination.
Share your point of arrival and expected arrival date when you ask about clearance or collection.
Share the cargo-ready date, destination and any booking details available.
Official guidance · Tanzania Business Portal import procedure · Tanzania Business Portal export procedure
Common questions
Yes. You can inquire about customs clearance, freight forwarding or road transport individually. If you need several steps covered, mention each one so the team can confirm the scope.
Send an estimate if you have one, or leave that field blank. Red Orbit can let you know which measurements are needed to complete the quote.
Yes. Share the pickup and delivery points and the cargo type. The team will confirm availability and any information needed for that route.
Choose Import or Export on the quote form. Email inquiries go to the corresponding desk. WhatsApp inquiries include the shipment type in the message.
Send the basic shipment details first. Red Orbit will confirm what documents it needs and how to share them.
Start an inquiry
Share your cargo, route and timing so we can review what you need.
